MAY 5+6, 2015
HILTON TORONTO HOTEL

Program Schedule                                  

TUESDAY MAY 5, 2015
Hilton Toronto Hotel | 145 Richmond Street West, Toronto, ON
5:00 pm - 7:00 pm REGISTRATION OPENS
(Toronto Ballroom Foyer)
5:30 pm - 7:30 pm

OPENING RECEPTION
(Toronto Ballroom Foyer)

Join us at this networking event which will be held in conjunction with delegates from the Canadian Hotel Investment Conference.

 

WEDNESDAY MAY 6, 2015
Hilton Toronto Hotel | 145 Richmond Street West, Toronto, ON
7:00 am - 8:00 am CONFERENCE REGISTRATION & CONTINENTAL BREAKFAST 
(Toronto Ballroom Foyer)
 

8:00 am - 8:15 am

WELCOME & OPENING REMARKS 
(Toronto Ballroom)

   
Ed Khediguian | GE Capital Canada Donna Dooher | Restaurants Canada

 

MORNING PLENARY SESSIONS
8:15 am - 9:15 am
 

PLENARY #1: TOP 5 ISSUES IMPACTING CANADIAN RESTAURANT OPERATORS 
(Toronto Ballroom)
 

Our morning segment is jam packed with industry experts reviewing the most important issues affecting Canadian restaurant operators today.
Five presenters have only 10 minutes each to deliver their current outlook, quickly and to the point.  

Topics include:

  1. Opportunities For Change - John Hamburger | Franchise Times Corp.
  2. Overview of the Canadian Economy - Chris Elliott | Restaurants Canada
  3. Lending Update - Jacob Mancini | GE Capital
  4. Capital Market Update - Michael Glen | Laurentian Bank Securities  
  5. Legal & Franchising Trends - Allan Dick | Sotos LLP

9:15 am - 10:30 am

 

PLENARY #2:TOP 10 TRENDS FOR RESTAURANT BRANDS.
BEST BUSINESS-DRIVING, ACTIONABLE IDEAS TO EXECUTE OVER THE NEXT 12 MONTHS
(Toronto Ballroom)

We'll glimpse into the near future based on Robert Carter (Executive Director | The NPD Group) and Todd Jones’(Managing Director, Brand Management | GE Capital)  understanding of the Canadian and US restaurant industry.
The duo will examine 10 emerging trends and high leverage activities that yes, you too can execute over the next 12 months.
The presentation will cover developments in the Canadian and U.S. Restaurant markets, opportunities and challenges to drive traffic, fast casual and segment trends success, forecasting, loyalty programs and social/digital media advances.

EXCLUSIVE OFFERING: All registered delegates to the Canadian Restaurant Investment Summit will receive a complimentary copy of the Canadian Chain Restaurant Industry Review, an extensive research report commissioned by GE Capital and compiled by fsSTRATEGY and NPD Group Canada . The Report is a comprehensive analysis and factual overview of market shares, revenue trends, costs, hot (and not-so-hot) products, consumer behaviour and the overall state of chain foodservice in Canada. These findings have implications for job growth, construction activity and other factors that will impact the economic health of Canada for 2015 and for several years to come. 

If you would like to download a copy of the 2014, 2013 and 2012 Canadian Chain Restaurant Industry Review, please click here.

10:30 am - 11:00 am

NETWORKING COFFEE BREAK
(Toronto Ballroom Foyer)

Sponsored By:

 
MORNING BREAKOUT SESSIONS: YOUR CHOICE A1 or A2
11:00 am - 12:00 pm

A1: THE OPPORTUNITIES & RISKS THAT LANDLORDS & RESTAURANT TENANTS SHARE 
(Carmichael/Jackson)

With the recent shift in oil prices impacting migration and consumption, urban economies are quickly changing across the country. What is the effect on retail, residential and restaurant mix opportunities?
How are landlords, tenants and brands moving forward? What performance trends are influencing the real estate sector? How does the restaurant segment compare to other retail sectors?
This session looks at how real estate investors are dealing with the current economic, demographic and social change. Discover the opportunities and what investors should be wary of.
Join Sam Winberg from Northwest Atlantic (Canada) Inc. Brokerage and Ulf Bergner from Ivanhoe Cambridge in a panel discussion as they tackle these issues and more.

 

11:00 am - 12:00 pm

A2: YELP FOR YOU: BRAND REPUTATION AND BEST PRACTICES FOR ONLINE CONSUMER COMMUNICATION
(Tom Thomson)

Yelp has become a popular Internet rating and review site since its initial inception in 2004. Yelp founders saw that word-of-mouth was a powerful purveyor of new customers, but with the classic local community structure breaking apart in an online era, how could individuals know which businesses to trust? Yelp has the answer – an online review site in which customers share their experiences, helping others make informed decisions about restaurants and more. This workshop and panel discussion led by Darnell Holloway from Yelp, Inc. is designed for the restaurant owner who wants to improve their online communications and relationships.  Topics include; How Yelp Reviews Can Impact on Businesses, How to Get Yelp Reviews and How to Handle Negative Reviews on Yelp.

Moderator:
Darnell Holloway | YELP

Speakers:
Evelyn Wiseman Akerman | YELP
Andreas Antoniou | Estiatorio VOLOS & Little Anthony's
Marie Fitrion | Urban Acorn Catering
Amanda Lee | SIR Corp
Kent Plummer | Ossington Creative

 

12:00 pm - 1:00 pm

NETWORKING LUNCH
(Toronto Ballroom Foyer)

Sponsored By:

 
AFTERNOON PLENARY SESSION
1:00 pm - 2:00 pm

PLENARY #3: ATTENTION BRANDS: HOW DO YOU GET MILLENNIALS TO LIKE YOU?
(Toronto Ballroom)

Curt Steinhorst is a Certified Generational Keynote Speaker at The Center for Generational Kinetics. He teaches business leaders how to solve the generational divide with employees and customers--from Millennials to Boomers!
His keynote will make you think and take action...and keep you laughing along the way.  

Topics Curt will cover:

  • Who is the Millennial customer? How should brands market and interact with them?
  • Who is the Millennial employee? How do we retain, incent and promote in the restaurant industry?

 

AFTERNOON BREAKOUT SESSIONS: YOUR CHOICE B1 or B2
2:15 pm - 3:15 pm

B1:  YOU & ME KID- WORKSHOP FOR RESTAURANT OWNERS AND MILLENNIALS ONLY
(Toronto Ballroom)

After his keynote presentation, Curt Steinhorst will lead an interactive workshop for restaurant owners and Millennials that will get BOTH sides of the table talking. 
This session is dedicated to building interactive skills between Millennials and Boomers.

New this year, restaurant owners can register a team of Millennials to join them at the conference for the full day - $250 per Millennial.  Click HERE to register. 

 

2:15 pm - 3:15 pm

B2: BIG DATA
(Tom Thomson)

For organizations of all sizes, the use of data is shifting from an important proficiency to a critical differentiator that can determine market winners and losers. Big Data refers to the depth of information that now confronts many organizations. With constant evolving technologies, access to detailed and diverse data that is fast-changing and influential is changing the shape of business today. Some questions the panel will answer; What are industry leaders doing to capitalize on the trend of Big Data? What are the keys to unlocking Big Data insights that drive business results?

Moderator:
Robert Carter | NPD Canada

Speakers:
Nancy Rooney | PepsiCo Foods Canada
Lisa Deletroz | Wendy's Canada
Steve Silverstone | Boston Pizza
Andrea Wilkie | Google

 

3:15 pm - 3:45 pm

NETWORKING COFFEE BREAK
(Toronto Ballroom Foyer)

Sponsored By:

 
AFTERNOON PLENARY SESSION

3:45 pm - 4:45 pm

 

PLENARY #4: THE IMPACT OF OIL PRICES ON THE RESTAURANT INDUSTRY
(Toronto Ballroom)

What is the impact of the oil and gas industry on restaurant operations and development moving forward?
How does price on the barrel affect consumer spending not only in local markets of Alberta and the East Coast, but the national and international economy?

Our expert gives a local and global view and our panel of restaurant owners/developers share their stories from the frontline. 

Speakers:
Blair Christianson | Canalta 
Derek Doke | FranWorks Group of Companies | Original Joe's Franchise Group Inc.
Alex Melikian | Restaurex Corporation
John Paul (JP) Soltesz | GE

 

4:45 pm - 5:00 pm

CLOSING REMARKS
(Toronto Ballroom)

Speaker:
Ed Khediguian | GE Capital Canada

 

 

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